Privacy Policy

Northcrest Ascendant (“we”, “us”, “our”) provides educational coaching and courses on positive perception. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, enroll in courses, or contact us.

1. Information We Collect

• Contact data: name, email address, phone number.
• Account data: authentication details, enrollment history.
• Payment and billing data: processed by our payment partners; we do not store full card numbers.
• Usage data: device, browser, IP address, pages viewed, session duration, and referral sources.
• Cookies and similar technologies to remember preferences and measure performance.

2. How We Use Information

• To provide, personalize, and improve our courses and coaching.
• To communicate about enrollments, updates, and support.
• To maintain security, prevent fraud, and comply with legal obligations.
• To analyze site performance and enhance user experience.

3. Legal Bases for Processing (EEA/UK)

We process personal data under legitimate interests, contract necessity, consent (where required), and compliance with legal duties.

4. Sharing of Information

We may share information with:

• Service providers (hosting, analytics, payment processing) bound by confidentiality and data protection obligations.
• Professional advisors (legal, accounting) under appropriate safeguards.
• Authorities where required by law or to protect rights, safety, and security.

5. International Transfers

We may transfer personal data to countries with different data protection laws. When we do, we use recognized safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain personal information as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and to object or request portability. To exercise rights, contact us at [email protected].

8. Cookies

We use cookies for essential functions, preferences, and analytics. You can control cookies through your browser settings. Rejecting cookies may affect site functionality.

9. Security

We implement administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; risks remain.

10. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to remove it.

11. Changes to This Policy

We may update this Policy. Material changes will be notified via the website or email. Continued use signifies acceptance of the updated Policy.

12. Contact

Questions or requests: [email protected] or +1 (415) 310-9724.